ventureLAB INNOVATION CENTRE

o/a ventureLAB

Senior Manager, Data and Analytics — Job ID 202524

Salesforce experience is a mandatory requirement for this role. Applications without this experience will not be considered.

Position Profile

About ventureLAB

ventureLAB is a not-for-profit leading global founder community for hardware technology and enterprise software companies in Canada. Our organization is led by seasoned entrepreneurs and business leaders with decades of industry experience in building IP-rich start-ups, scale-ups, and global multinationals to help businesses scale. Located at the heart of Ontario’s innovation corridor in York Region, ventureLAB is part of one of the biggest and most diverse tech communities in Canada. Since 2011, ventureLAB has enabled over 4,000 tech ventures to create over 6,800 jobs and raise more than $420 million in investment capital through our initiatives focused on raising capital, talent retention, technology and IP commercialization, and customer acquisition. Together with our community of entrepreneurs, innovators, investors, and partners, we enable technology startups to accelerate the commercialization of transformational products on a global scale. ventureLAB is home to the Hardware Catalyst Initiative — Canada’s only lab and incubator for hardware and semiconductor-focused companies. 

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Our Mission

Powering hardtech founders to build and scale globally competitive ventures that advance Canada's knowledge-based economy.

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Our Vision

Born Global. Built to Scale. Inclusive by Design. Inspire a new generation of global founders who choose Canada to scale IP-rich tech titans creating innovative hardware and scale-ready enterprise software solutions that transform communities and establish a blueprint for a more sustainable, inclusive tech ecosystem.

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Our Values — Team RIVIR

• Relentless: We are tenacious and resilient. We follow through and remove roadblocks so together we succeed and go further.
• Inclusive: We are empathetic, open-minded and collaborate respectfully so that we build trust with each other and value diverse opinions, ideas and perspectives to learn and make better decisions.
• Visionary: We inspire bold futures with our founders, team, partners and community by challenging each other respectfully and thinking differently.
• Innovative: We celebrate ingenuity and empower the team to create new ideas, processes and strategies. We are curious and resourceful by asking questions for clarity.
• Results: We are proactive and plan. We are accountable and focused. We are direct and transparent through fact-based discussions.

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ventureLAB is made up of passionate, driven individuals, and is growing quickly. It is a fast-paced, flexible environment where individual contributors make a big difference and work collaboratively to achieve shared goals. We are proud to be one of Canada’s Most Admired Corporate Cultures and a Great Place to Work®.

Position Profile

Reporting to the Director, Founder Services Operations, the Senior Manager, Data and Analytics balances strategic vision with hands-on execution. They’ll bring a proven track record of decision-making and problem-solving based on analytics, complementing conceptual thinking skills with a strong quantitative mindset. While owning ventureLAB’s Salesforce ecosystem and analytical platform, they’ll manage ventureLAB’s data and reporting schedules and improve process scalability through automations and improvements. 

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‍The Senior Manager, Data and Analytics is a strategic and execution-oriented leader responsible for ventureLAB’s enterprise data strategy, analytics infrastructure, and Salesforce ecosystem. This role balances hands-on technical leadership with organizational influence, ensuring data integrity, scalable systems, and actionable insights that directly support ventureLAB’s mission and growth objectives.

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Beyond system ownership, this role acts as a trusted internal advisor to senior leadership—translating complex data into executive-level insights, enabling performance management, and proactively identifying opportunities for operational efficiency, automation, and impact measurement.

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The Senior Manager leads the evolution of ventureLAB’s analytics maturity, governs cross-functional data standards, and ensures Salesforce and related platforms operate as an integrated, scalable backbone for the organization.

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The Manager, Data and Analytics is also responsible for oversight and delivery of the organization's internal and external reports and business reviews. 

Responsibilities

1. Enterprise Data Strategy & Governance

• Own and evolve ventureLAB’s enterprise data strategy aligned with organizational priorities, funder requirements, and growth objectives.
• Establish and enforce data governance frameworks, including data quality standards, access controls, documentation, and lifecycle management.
• Serve as the organizational authority on data integrity, definitions, and performance metrics.
• Anticipate future data needs tied to new programs, funding models, and partnerships.

2. Advanced Analytics & Executive Reporting

• Design and oversee advanced analytics frameworks, dashboards, and KPIs used by senior leadership and the Board.
• Lead the delivery of Quarterly Business Reviews (QBRs), funder reports, and other mission-critical quantitative reporting.
• Translate complex analyses into clear, decision-ready insights for executive and non-technical stakeholders.
• Proactively identify trends, risks, and opportunities using data-driven methodologies.

‍Salesforce

• Act as product owner for ventureLAB’s Salesforce ecosystem, ensuring it scales with organizational complexity. Develop and maintain ventureLAB’s Salesforce ecosystem through automations and improvements in support of key strategic priorities and activities.
• Architect and optimize end-to-end workflows across Founder Success, Capital Services, Business Development, and Marketing.
• Lead complex automations, integrations, data models, and system enhancements beyond standard administration.
• Ensure Salesforce operates as a single source of truth across the organization.
• Oversee system testing, release management, and platform roadmap planning.
• Train and support broader ventureLAB team on Salesforce functionality and best practices.
• Drive adoption and manage stakeholder expectations for Salesforce changes.
• Improve Salesforce user experience to increase user adoption and use
• Maintain data integrity and practice good governance through automations, validation rules, and proactive system maintenance.
• Design scalable reports and dashboards that give teams real-time insights to drive decisions
• Work with Operations team to define and make different processes connect, ensuring Salesforce doesn’t just work in silos but drives efficiency across teams.
• Build and optimize flows, layouts, Apex code, and other automations to improve efficiency.
• Lead testing and deployment of Salesforce updates, managing releases effectively.
• Continuously identify underutilized features and design best-practice solutions to enhance ventureLAB’s Salesforce environment.

Qualifications

• 7+ years of progressive experience in data analytics, Salesforce platform leadership, or business systems in a high-growth, innovation, or startup ecosystem.
• Demonstrated high-expertise in Salesforce administration, Salesforce adoption and Salesforce processes.
• Industry expertise in the innovation ecosystem and/or in a start-up or other high-growth environment. 
• Ability to translate complex data findings into clear, actionable insights for both technical and non-technical stakeholders.
• Strong sense of ownership with the ability to proactively communicate and thoughtfully prioritize tasks in a fast-moving environment
• Strong interpersonal skills to interact with diverse teams across the organization
• Understanding of data architecture, governance, and security best practices
• A background or formal training in Data Engineering and/or Data Science (e.g., certificates, advanced coursework, or applied experience) is considered an asset.
  Experience designing, deploying, or operationalizing Agentic AI systems, GPT-based workflows, or applied AI automation within business or operational contexts is an asset.
• Salesforce Administrator certification (or higher-level Salesforce certifications) is an asset.
• Experience/familiarity with GSuite, Formstack and Tableau
• Bachelor’s or Master’s Degree in a relevant field

Salary & Benefits 

Salary Range: $75,000 to $90,000 CAD per annum. In addition to salary, ventureLAB offers:

• Comprehensive Health and Dental Benefits Package
• 3 weeks of Annual Paid Vacation
• Annual Funding for Professional Development Activities
• Access to Innovation Ecosystem Events and Networks

Why join ventureLAB? 

• Opportunity to be part of a dynamic innovation ecosystem.
• Collaborative and inclusive work culture.
• Impactful role in supporting startups and technology leaders.

Our Hybrid Work Structure

At ventureLAB, we have a hybrid work model that balances flexibility for employees with opportunities for in-office collaboration. This position is eligible for remote work. All ventureLAB team members, regardless of hybrid status, are required on-site each Thursday and for events, meetings and other in-person activities.

How to Apply

Apply by February 6, 2025, to hr@venturelab.ca quoting “Senior Manager, Data and Analytics – Job ID 202524” in the subject line. Include your resume, salary expectations, and a brief note telling us why you’d be a great addition to the ventureLAB team. Early submissions are encouraged as applications will be reviewed on a rolling basis.

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At ventureLAB, we value diversity, inclusion, and respect. Diverse experience, perspectives, and backgrounds bring great ideas and create stronger teams — we embrace it, because we know that by including everyone, we all thrive. Accommodations are available on request for candidates with disabilities taking part in the recruitment process.

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We thank all applicants for their interest, however, only qualified candidates will be contacted.

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